Shipping Policy
At edmond and co. we offer FREE SHIPPING on all US orders. Every day, we deliver to hundreds of customers across the world.
The time frame for order delivery is divided into two parts. Please do not order the item if you want it before an expectant date as we hold no responsibility to the couriers and the current conditions out of our control.
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer/suppliers for dispatch within 24 hours after the order is placed. The manufacturer/suppliers process the orders, which takes an additional 2–7 days depending on demand.
- Shipping time: This refers to the time it takes for items to be shipped from the manufacturers/suppliers warehouse to the destination. Delivery usually takes 1-4 weeks but can take longer from time to time depending on the availability and demand for the product(s). This may seem like a long time but its worth the wait for the competitive prices we offer! Please note that on average it takes 1-2 weeks (NOT GUARANTEED) in North America but as per above it is contingent on dependencies such as availability and demand.
We do not offer RETURNS whilst merchandise is in transit.
Note that whilst you might purchase multiple items in a single "Cart" you may receive the products in separate shipments.
Domestic (USA)
Free shipping - we use either USPS, UPS, FedEx or DHL depending on what carrier provides the most competitive rates for your order.
International (includes Canada)
All orders outside of the USA will generally incur a shipping fee.
The customer is responsible for all international taxes and customs duties owed.
All orders are processed in 1-3 business days, if not sooner.
All orders are shipped on business days (Monday-Friday) excluding holidays.
Some items are available for pre-order, in which case, the estimated time until dispatch will be available in the item details. This is only an estimate and maybe sooner/later depending on availability.
edmond and co. is not responsible for packages once they have been scanned and delivered.
TRACK MY ORDER
Track my order is a third party provider. Any information regarding tracking should be deferred to the original logistics provider (i.e USPS).